Terms of Service
1. Acceptance of Terms
By accessing and using Emirates Dental’s website (“the Website”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our Website.
2. Information Accuracy
We strive to provide accurate and up-to-date information on our Website. However, Emirates Dental does not guarantee the completeness, accuracy, or reliability of any content. The information provided is for general informational purposes and should not replace professional dental advice.
3. Services
Descriptions of services offered are subject to change without prior notice. Availability of services may vary, and certain services may require prior consultation and assessment.
4. Appointments and Cancellations
Appointments can be scheduled through our Website, by phone, or in person. We request at least 3 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
5. Payment Terms
Payments for services are due at the time of service unless prior arrangements have been made. We accept Cash, Visa, Mastercard, Tabby and Tamara. Outstanding balances may incur additional charges.
6. Insurance and Billing
Emirates Dental does not guarantee insurance coverage for treatments or services. Patients are responsible for verifying coverage with their provider. Any costs not covered by insurance remain the responsibility of the patient.
7. Intellectual Property
All content on the Website, including text, graphics, logos, and images, is the property of Emirates Dental and is protected by applicable intellectual property laws. Unauthorized use of any content is prohibited.
8. Third-Party Links
The Website may contain links to third-party websites. These links are provided for convenience and informational purposes only. Emirates Dental is not responsible for the content, accuracy, or practices of these third-party websites.
9. Children’s Privacy
The Website is not intended for use by individuals under the age of 18 without parental or guardian consent. Emirates Dental does not knowingly collect personal information from children without appropriate consent.
10. Medical Records and Confidentiality
Emirates Dental maintains confidentiality and security of all medical records in accordance with UAE regulations. Patients have the right to access their medical records upon request, subject to applicable fees and processing time.
11. No Guarantee of Outcomes
While we strive to provide the highest quality care, Emirates Dental does not guarantee specific outcomes for any treatment or procedure. Results may vary based on individual circumstances.
12. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
13. Limitation of Liability
Emirates Dental shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the Website or the services provided.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of the UAE.
15. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised terms.
16. Compliance with UAE Regulations
As a dental clinic operating in the UAE, Emirates Dental complies with all local health policies and laws. The UAE government has established a legislative system in the health sector to promote and protect public health, ensuring that healthcare services are provided in accordance with the best standards. Additionally, the Dubai Health Authority (DHA) has implemented policies and regulations that healthcare providers must adhere to.
17. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
AL MANARA SPECIALIZED MEDICAL CENTER L.L.C
(DBA) Emirates Dental
797 Al Wasl Rd, Al Safa, Dubai, United Arab Emirates
Phone: 052 393 1764
Email: privacy@emiratesdental.com